The AI Brain is Agentova's central knowledge base. It brings together the key information about your company, such as your brand identity, products, target customers, documents and integrations, so your agents can use it in their answers and actions.

The AI Brain acts as your workspace's shared memory. Every agent

(Arthur, Charlotte, Margot, Amandine and the others) refers to it to put its answers in context, generate content consistent with your brand, or answer your customers with the right information.

The more structured information about your business the AI Brain contains, the more accurate and tailored the agents' results. A brand whose DNA, products and personas are well filled in will get far more relevant marketing content, prospecting messages and customer support replies.

The AI Brain is organized around four main categories of knowledge, plus the integrations that connect your external tools.

Your brand DNA defines your company's complete identity. It's organized into three tabs: "Your identity" (website, Facebook page or Instagram account to sync, name, logo, "What does your company do?", "What sets you apart?", colors), "Your voice" (tone of voice, tone notes, words to use or avoid, writing guidelines) and "Your market" (industry, niche, target audience, competitors, customer pain points, service area, key figures).

You can fill in this information manually or use the "Sync" button so Agentova automatically analyzes your website, Facebook page or Instagram account and pre-fills the fields.

The "Products" card lets you create a record for each of your products or services. Each record contains a name, a description, an image and pricing (fixed price, per variant or free text). The "Analyze page" button pre-fills the record from the product page URL.

The "Ideal Leads" card centralizes your customer personas. Each profile details the lead's objections and fears as well as their ultimate desire. This data is used in particular by Charlotte to tailor marketing content and by Arthur to personalize his sales messages.

The "Documents" section lets you add documents (in PDF format, for example) that the agents can consult. Return policy, terms and conditions, spec sheets, sales scripts: any document that helps the agents understand your business can be stored there.

Accepted formats are PDF, DOCX, XLSX, PPTX, TXT, CSV, MD, MARKDOWN, JSON and NDJSON; images aren't accepted in the AI Brain. The maximum file size is 23.2 MB for PDF and DOCX files, and 10 MB for other formats. You can upload by drag and drop or by clicking the area to browse your files.

The AI Brain includes a section dedicated to integrations. The "Browse integrations" button opens the catalog, which you can filter by category: All, Google suite, Social networks, Microsoft suite, CRM, Customers and sales, Store and billing, Team and projects, Other email, Website and forms, Personal. More than 3,000 integrations are available.

These connections are essential: without an integration with Instagram, Gmail or Slack, for example, your agents have no way to act on those channels. Integrations are the bridge between the AI Brain and your external tools.

You can access the AI Brain from the left sidebar of the interface by clicking "AI Brain". There you'll find all the sections described above, grouped on a single page.

To add knowledge, each section has its own button: "Edit DNA", "Add a product", "Add an ideal lead" or "Add a file".