Once you've created your chatbot in the Mail & Chatbot Hub, all you need to do is copy a snippet of code to display it on your website. No particular technical skills are required.
Find the installation code
Open the Mail & Chatbot Hub, select your chatbot in the agent selector, then click Integrations. The "Chatbot integration" page guides you in two steps: choose how to install the chatbot, then copy the code with the "Copy" button.
The three installation modes
Three modes are available, depending on where you want to display the chatbot:
Floating chat: a bubble appears at the bottom of every page of your website. Paste the code into your website's header, inside the
<head>tag.Embedded in the page: the chatbot appears directly within the content of a specific page. Paste the code where you want it; you can adjust its width and height.
Full screen (link): a link that opens the chatbot full screen in a new tab. Handy for sending it by email or sharing it on your social media.
Customize its appearance
Welcome texts, colors, icon, button position, and the contact collection form are set in Mail & Chatbot > Appearance, with a live preview.
FAQ
My website runs on WordPress, Wix, Shopify, or Webflow: what should I do?
My website runs on WordPress, Wix, Shopify, or Webflow: what should I do?
The principle is the same everywhere: these tools have a place to add code to the site's header (often called "custom code", "header", or "head tag"). Paste the Floating chat code there, save, then publish your website.
I pasted the code but the chatbot doesn't appear.
I pasted the code but the chatbot doesn't appear.
Make sure the website was republished after adding the code, then reload the page after clearing your browser cache. If the chatbot still doesn't appear, email us at contact@agentova.ai with your website's address.
Where can I find the contacts collected by the chatbot?
Where can I find the contacts collected by the chatbot?
In Mail & Chatbot > Conversation history, the "Export leads" button lets you retrieve the collected contacts.