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How do I add extra members to my team?

The members included with your subscription, how to add extra members, and how they're billed.

You can invite as many people as you need to your workspaces. Some seats are included with your subscription; beyond that, you add extra members, billed every month separately from your subscription.

Members included with your subscription

Your subscription currently includes 5 free members, in addition to you. They apply across all your workspaces. The Pro plan includes 3 more.

Add extra members

When all your seats are taken, an admin first adds extra members, then invites the person. Go to Settings > Subscription, "Your plan" tab, "Your options" block, then click "Manage" on the "Extra members" line. Enter the number you want and confirm.

“Your options” block: Extra members line and Manage button

Member management page with the Invite a member button

Once the payment is confirmed, invite the person from Settings > Member management > "Invite a member". If no seat is available, the invitation can't be accepted until an admin adds an extra member.

How much does it cost?

Each extra member costs €6 excl. VAT per month, whatever your billing cycle (monthly, quarterly, or annual). It's billed every month on an “Agentova add-ons” invoice, separate from your subscription.

If it's your first add-on (no phone number or extra member until then), you're charged right away for a full month, and that day becomes the date of your add-on invoices. Later additions are only charged for the days remaining until your next add-on invoice.

FAQ

What happens if I remove an extra member?

Each month paid is yours to keep, with no refund: the seat stays paid until the end of the current add-on month, but you can no longer use it to invite someone. Until then, you can go back to the previous number at no cost. After that, it's no longer billed. To reduce the number of seats, first remove the person from your team in Settings > Member management.

Do my subscription's promo codes apply to extra members?

No. Extra members are an add-on billed at full price, separately from your subscription.

Who can add extra members?

The workspace owner and admins. Editors don't have access to billing.

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