You can cancel your subscription at any time from your settings. The cancellation takes effect at the end of the period you've already paid for: until then, you keep access to everything.

Go to Settings > Billing, then click "Cancel my subscription" at the bottom of the page. You'll be asked a few questions so we can understand your decision, and you may be offered a deal. At the last step, click "Delete permanently", then type DELETE to confirm the cancellation. Only the workspace owner and admins can do this.

Your agents keep working until the end of the current period, then stop. Your AI Brain is archived for 90 days before being deleted: during that time, you can reactivate your account and get everything back. Before confirming, you can also export it with the "Export my AI Brain (pdf)" button, at the last step of the cancellation. At the end of the period, your extra members and phone numbers are no longer billed, and your numbers are released.

Until the end of the period, the button becomes "Resume my subscription" in Settings > Billing: one click is all it takes to undo the cancellation. After the period has ended, write to us at contact@agentova.ai to reactivate your account.