Most Agentova plans start with a 7-day free trial. You enjoy your plan for a week, and the first payment only happens at the end of the trial.
Do I need a credit card?
Yes. Your payment method is saved when you sign up, but nothing is charged for the subscription during the 7-day trial. The payment summary shows this: "7 days free", then the "Total after the trial".
If you just want to try Agentova without a credit card, the Free plan gives you access to Elisa, with 15 messages per month.
What happens at the end of the trial?
Your subscription starts automatically on the plan and billing period you chose (monthly, quarterly or annual). The first payment covers that entire period: with an annual subscription, the whole year is charged at the end of the trial.
During the trial, the message "You're on a free trial." appears in Settings > Billing, along with "Your trial ends on …", which gives the date of the first payment.
Stop the trial
If Agentova isn't right for you, cancel before the 7 days are up from Settings > Billing > "Cancel my subscription". You won't be charged for the subscription, and you keep access until the end of the trial.
FAQ
Do all plans include a trial?
Do all plans include a trial?
No. Some offers, especially those proposed during a call with our team, start without a trial: payment happens as soon as you sign up. The summary shown before you pay always indicates whether a trial is included.
Are add-ons free during the trial?
Are add-ons free during the trial?
No. Extra members and phone numbers are paid add-ons from the moment you add them, even during the trial.
Can I change plans during the trial?
Can I change plans during the trial?
Yes, from Settings > Subscription > "Change plan".