Agentova + Axonaut: Lily files your calls in your CRM
Connect Axonaut with its API key and Lily, Agentova's phone agent, writes to it during and after every call. Axonaut always links a person to a company: Lily follows that model and creates the company, the contact, the opportunity and the callback task in the right place.
Connect Axonaut for freeWhat your agents do with Axonaut
The caller recorded with their company
During the call, Lily creates the contact in Axonaut with the company it belongs to, or completes the existing record (found by email or phone number) without overwriting what's already there. The company name given over the phone is used to create the company if it doesn't exist.
With LilyAn opportunity on the right company
When a concrete need comes up, Lily creates an opportunity on the contact's company, in your first active pipeline. The amount is only filled in if it was mentioned.
With LilyThe callback set as a task
A callback agreed with the customer becomes an Axonaut task, linked to the company when the caller's email is known, on the day set with them during the call. You then find it in the company's follow-up.
With LilyThe call logged in the history
If the "Recognize the caller" action is enabled on the agent, Lily recognizes the caller by their number when she picks up. After the call, the conversation summary is added as a phone call event on their company record.
With LilyCompanies and contacts updated from the chat
Ask an agent to create a company, add a contact or fix an Axonaut record. It uses the Axonaut actions available once the account is connected.
Actions available in Axonaut
- Companies
- Create a company · Update a company · Look up the ID of a company or contact
- Contacts (employees)
- Create a contact · Update a contact
Connect Axonaut to Agentova
- Create your Agentova workspace, then open the AI Brain, Integrations tab.
- Search for Axonaut and click “Connect”.
- Authorize access on the Axonaut sign-in page. The connection goes through Pipedream, our integrations partner.
Frequently asked questions
What does Lily write in Axonaut?
A company and its contact, an opportunity on the company, a callback task and, after the call, an event summarizing the conversation. These writes require the CRM logging action to be enabled on the phone agent.
How does Axonaut connect?
With your Axonaut account API key, entered when you connect. An active Axonaut subscription is required.
Does a new Axonaut contact trigger an automatic message?
No. Axonaut doesn't offer triggers, and Agentova doesn't let you create an automation triggered by a new Axonaut contact. Writes happen during Lily's calls or when you ask in the chat.
Can I connect several Axonaut accounts?
Yes. An Agentova workspace can link several Axonaut accounts, depending on your plan; one of them is set as the default account. You pick the account when configuring one of Lily's actions; in the conversation, the agent uses the default account.
How do I disconnect Axonaut from Agentova?
In the AI Brain, Integrations tab, remove the Axonaut account. The agents then lose access to its data and actions.
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