Agentova + Microsoft Teams: meetings summarized, messages sent
Elisa joins your Microsoft Teams meetings through their link and hands you the transcript and the meeting summary. By connecting Teams, your agents can also post a message in a channel, write in a chat or find a past conversation.
Connect Microsoft Teams for freeWhat your agents do with Microsoft Teams
Meeting summaries for your Teams meetings
Elisa joins the Teams meeting from the link you paste or the one found in your Google or Outlook calendar. At the end, you get the transcript and a shareable meeting summary.
With ElisaPost an update in a channel
Ask an agent to send a message to a team's channel, such as a meeting recap or an announcement. It posts it from the connected account.
Find what was said in Teams
An agent can search messages, list those in a channel or chat and read a specific message. Handy for tracking down a decision.
Actions available in Microsoft Teams
- Messages
- Send a message to a channel · Send a message in a chat · Read a message · List messages in a channel or chat · Search messages
- Teams and channels
- List teams · List channels · Create a channel · List chats
- Scheduling
- List a team's shifts
- Agentova features
- Meeting bot that joins your Teams meetings · Transcript and meeting summary
Connect Microsoft Teams to Agentova
- Create your Agentova workspace, then open the AI Brain, Integrations tab.
- Search for Microsoft Teams and click “Connect”.
- Authorize access on the Microsoft Teams sign-in page. The connection goes through Pipedream, our integrations partner.
Frequently asked questions
Do I need to connect Teams for Elisa to join a meeting?
No. Elisa joins a Teams meeting from its link, pasted manually or read from your connected calendar. The Teams connection is used for messages and channels from the chat.
Does Elisa need to be admitted from the lobby?
If your meeting has one, yes. The person who sent Elisa is alerted as soon as she arrives in the lobby.
Does the agent read all my Teams messages?
No. It only reads or searches messages when you ask it to in the chat, within the teams and chats the connected account can access.
Can I connect several Teams accounts?
Yes. Depending on your plan, several accounts can be connected to the same workspace; one of them is used by default for chat actions.
How do I disconnect Microsoft Teams?
From the AI Brain, in the Integrations section. Elisa can still join your meetings through their link.